Calendar of Events

Speaker: Heather Pettit
Topic: Strategic vs. Tactical Planning
Date: May 20
Time: 12:00 PM - 1:00 PM

1 PDU Business/Strategy

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Strategic vs. Tactical Planning

Heather Pettit, CIO, Judicial Council of CA, State of California

Presentation:

When you have a strategy but no tactics, nothing really happens. When you have tactics but no strategy, you end up with a mess. We have all seen or heard plenty of horror stories. Why do so many organizations fall short in covering both bases? Or worse yet, leave them at odds with each other? It’s an easy fix once you get the hang of it. This session lays out the path to planning success.

Biography:

Heather L. Pettit has over 20 years of experience working in technology. She has worked in such industries as gaming, software development, retail, service and hospitality. Her technology expertise spans all areas of IT including project management, software development, product management, quality assurance, infrastructure, service desk and education. She has worked for the California Judicial Branch for over 13 years. Prior to working as the Chief Information Officer at the Judicial Council, she was the Chief Information Officer for Contra Costa Superior Court, and the Chief Technology Officer for the Sacramento Superior Court. Highlights of her career within the Judicial branch include the California Statewide RFP for Case Management. This effort led to the creation of three Master Service Agreements for Case Management systems. Winner of CITOC’s Innovations Award for 2013 for Sacramento’s Public Access Program. Chair/Co-Chair of the California Court Information Technology Managers Forum and Faculty for ICM’s Managing Technology and Resources and Strategic Planning and Visioning.